Who is the Best PrestaShop Web Host?

by Curt Donohue on March 14, 2011

Who is the #1 web host for PrestaShop?Who do you think is the best PrestaShop web host?  You are invited to take a short survey below that will help answer that question for all of us.

I've been pretty lucky because my very first web host has been great and I've had absolutely no problems installing, configuring, and using PrestaShop.  But, I know there are other hosts that do a great job as well, and some that don't.

There are posts in the PrestaShop forum regarding people having trouble with their installation.  Those posts commonly indicate the only problem is that the web host is not properly configured to work with PrestaShop and no one can seem to figure out how to fix the web host's configuration.  Why would you want to work with a web host that is not friendly to PrestaShop?

There are many factors that go into picking a good web host – cost, quality, customer service, etc.  For many people, the final decision comes down to cost, which can be a very unwise choice if you pick the wrong host

The goal of this survey is to determine the best host based on value, which is not just low price.  I would propose that the term “value” combines the qualities of cost, customer service, reliability, easy of installation, and a number of other things.  It doesn't make any sense to spend even a few dollars a month with a host that doesn't work for you (that's no value).  Let's find the best host with the best plans, send them our business, and stop being frustrated with installing PrestaShop.

Some things you may want to consider before taking the survey are the following:

  • How easy is it to upload and install PrestaShop on your current host?
  • Is your host there when you need them?  Do they have 24/7/365 phone support?  Or, just e-mail support and they take forever to get back to you?
  • Is your host professional and courteous when you call and ask for support?
  • Are there any quirks using your host?  For example, do you need to ask your host for special settings?  Or, does PrestaShop just work without any special effort?

Please take a moment and fill out the short two question survey below that will help us all understand who is the best web host to use.  After I get enough results, I'll publish a condensed version of the survey results so everyone can benefit.


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Curt Donohue

Curt Donohue is a PrestaShop enthusiast and the creator of PrestaTraining.com as well as PrestaShop 1.4 Tutorials.

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Chris May 24, 2011 at 7:02 pm

Hows the results so far? Im lookin for a host that can help me troubleshoot my prestashop problems, not just automatically install prestashop

Curt Donohue May 24, 2011 at 9:59 pm

Hi Chris,

The survey had a pretty poor showing with only seven responses so far. So, I can’t say I have any conclusive information at all.

Here is a summary of what the survey found:

  • Hostgator and BlueHost each got one good review with one customer complimented HostGator highly regarding their customer service. I can speak to BlueHost’s customer service being very good in general. I don’t believe HostGator supports PrestaShop specific questions, though. And, I know BlueHost doesn’t.
  • GoDaddy got a poor review because it had issues with PayPal.
  • A couple people had experience with SiteGround and spoke of them in a luke warm tone due to customer service and site performance concerns.
  • One respondent used PrestaBox and said they had “slow and ineffective support.”
  • One respondent used United Hosting and said “their support is fantastic.”
  • One respondent used PerfectPCServices, but didn’t say whether they had a good or bad experience with them.

From the comments I’ve seen in various forums and also these survey results, I’m still OK saying that I think HostGator and BlueHost are good choices for small to medium sized shops. Keep in mind, those are shared hosting environments and not suitable for larger, high traffic stores. Also, they are not geared to support PrestaShop specific questions.

For larger high traffic stores were you might need a virtual private server (VPS) or a dedicated server, you should probably check out a host like LiquidWeb

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